General Dynamics Information Technology Sr Systems Administrator (Unified Comms) with TS/SCI Clearance in Springfield, Virginia

Job Description

Manages the functionality and efficiency of a group of computers running on one or more operating systems.

  1. Manages the functionality and efficiency of a group of computers running on one or more operating systems.

  2. Maintains the integrity and security of servers and systems.

  3. Sets up administrator and service accounts.

  4. Maintains system documentation

  5. Interacts with users and evaluates vendor products.

  6. Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery.

  7. Develops and monitors policies and standards for allocation related to the use of computing resources.

  8. May program in an administrative language.

  9. Develops and implements testing strategies and document results.

  10. Provides advice and training to end-users.

  11. Provides guidance and work leadership to less-experienced staff members.

  12. Maintains current knowledge of relevant technologies as assigned.

  13. Participates in special projects as required.

    Job Summary

Unified Communications systems engineer is responsible for the operation and sustainment of voice and video communication networks. The candidate will work with Unified Communications Engineering resources to aid in troubleshooting Unified Communications voice/video endpoints and systems. He/she will quickly respond to customers regarding application/hardware related problems and resolve on the spot issues and further work within Cisco systems to provide Tier I and Tier II support.

Principal Duties and Responsibilities:

  1. Work daily within Remedy ticketing system to provide support for voice, video and/or data communication issues

  2. Support Cisco collaborated endpoint technologies to include:

  • Cisco 7900, 9900 and 8800 series endpoints

  • Cisco Unified Communications Call Manager (CUCM) version 10.x

  • Cisco Unity Connection

  • Cisco Unified Communications Manager IM and Presence

  • Cisco Telepresence Solutions:

o TMS, VCS, vBrick, MSE8000, 8710

o Cisco EX, DX, SX, MX series

  1. Perform network and system administration duties
  • Assist in system updates and scheduled outages.

  • Configures systems and user device profiles for multiple domains

  • Add/move/changes within CUCM and TMS

  1. Maintains current working knowledge of relevant system technologies

Education

Bachelors Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

Qualifications

2-5 years of directly related experience in systems engineering and administration

U nique/Additional Requirements

Knowledge of the principles, methods, and techniques used in Unified Communications and system design

Knowledge of Cisco Unified Communications operating systems, Cisco Video solutions, VCS, TMS and Virtual Telepresence Server

May require professional certification in one or more specifitc technologies, depending on job assignment.

Attention to detail, strong organizational skills and a forward thinking approach is a must

As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. #CJPOST #DPOST

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