Job Requisition Number: 395550
Job Title: RELATIONSHIP BANKER I
Full Time/Part Time: Full Time
Location: 4030 Halifax Road
South Boston, Virginia 24592-0000
Additional Job Details:
External Description:
Line of Business: Community Banking Div Group
Job Category: Administrative Support Workers
Desired Skills:
1. Bachelor's degree or equivalent education and related training
Minimum Qualifications:
1. Associate's degree or two years of public contact experience or equivalenteducation and related training
2. Excellent interpersonal/communication skills including a desire to interactwith clients and prospects
3. Ability to master PC keyboard and software skills necessary for branchautomation
4. Ability to multitask
5. Ability to speak fluent English
Responsibilities:
1. Sales
a. Serve as primary contact for new account openings and cross sale of otherproducts and services to clients and prospects.
b. Proactively and reactively contact clients and prospects daily by phone or inperson to identify additional client financial needs and strengthen clientrelationships.
c. Support team sales process by acting upon or referring identified clientneeds to other lines of business, including but not limited to, retail loan,mortgage, investments, private banking, insurance, small business, merchantservices, and other areas.
d. Participate in team sales efforts such as team call nights, sales meetings,and debriefs.
e. Employ BB&T supported sales techniques and processes whenever possible tobetter serve the client and branch team.
2. Service
a. Serve as contact for client problem resolution and perform maintenance forcurrent clients as dictated by the needs of the office.
b. Serve as contact in responding to client and non-client service inquiries asdictated by the needs of the office.
c. Support team service process by participating in team service efforts such asservice meetings.
3. Operational
a. Adhere to regulations and internal control procedures.
b. Responsible for attending applicable training classes and completing computerbased training, etc.
c. Stay abreast of all changes in policies and procedures to ensure compliancewith current guidelines.
