FieldCore Service Director II in Richmond, Virginia

Requisition Number 17-0711

Post Date 7/31/2017

Title Service Director II

City Various

Country Various- Latin America


FieldCore, a GE company, is a new, independent industrial field services company that will deliver the highest standard of field services excellence and capabilities for GE and its customers. FieldCore will bring together the field services expertise and

people from both Granite Services and GE’s Power Services into one powerhouse. Driven by the values of safety, quality, and integrity, FieldCore will be built to deliver operational excellence for customers in the power generation, oil & gas, nuclear, and

wind power markets. For more information, check out


The Service Director (Region - Latam, Non-PS) will oversee specific geographic area and work with clients to help facilitate business needs and requests for their customer base. This position will recruit and hire prospective employees, manage field personnel,

meet financial and sales targets, negotiate contracts, and establish and meet productivity metrics.


  • Manage workflow and quality of work performed by Service Managers with consultation from the Region General Manager

  • Manage sales and financial responsibilities including inventory analysis, accounts receivable, invoice review, and operating plan targets

  • Establish and manage key performance indicators to ensure business objectives are met

  • Negotiate service agreements with client in accordance with the DOA

  • Partner with Resource Managers to manage workforce utilization

  • Ensure continuous client contact to assess long-term staffing needs

  • Contribute to strategic planning activities

  • Drive execution through cost optimization to achieve regional cost out targets

  • Work closely with clients to successfully accommodate all business needs

  • Partner with the Global Resourcing and Training team to create training opportunities for employees

  • Assist with recruiting and hiring prospective employees

  • Review job mobilization data, employee feedback, and weekly reports

  • Work with the EHS team on site audits to ensure compliance

  • Assist with HR issues, employee safety issues, time and expense review/approval, company initiatives, and other office related activities

  • Perform other duties as assignedKNOWLEDGE, SKILLS AND ABILITIES:

  • Excellent management, customer service, and communication skills

  • Strong troubleshooting and problem solving abilities

  • Strong interpersonal skills; ability to work with all levels of employees

  • Ability to work in a fast-paced environment with minimal direction

  • Strong project management skills

  • Some travel required

  • English proficiency requiredEDUCATION and/or EXPERIENCE:

  • Bachelor’s degree in related field with minimum five years sales and project management experience

  • Additional years of experience in power generation or technical industry can be substituted for degree and/or sales and project management experienceApplication deadline: 07 August, 2017