Kitchell HVAC Inside Sales - Counter Sales in Norfolk, Virginia

HVAC Inside Sales - Counter Sales

Location: VA - Norfolk

Job Code: 1197

Number of Openings: 1


Kitchell’s American Refrigeration Supplies, Inc. (ARS) Division, a well-established multi-branch HVACR distributor, is seeking a hard-working, reliable, customer-focused Inside Sales-Counter Sales person to help us conduct inside sales, service our walk-in customers, answer phone calls, process warranties and help with general warehousing duties. Job duties are diverse but include answering phone calls, processing customer orders, pushing seasonal promotions or add-on sales, researching customer questions, processing warranties, confirming or coordinating product availability, keeping the branch clean and well organized and other general warehousing duties. In general, we’re looking for someone that wants to help grow Branch sales and be a part of a winning team!

The ideal candidate will reside in the Norfolk or Hampton Roads area; have 2+ years of HVAC distribution experience and have some prior experience working a HVAC Distributor sales counter. Previous counter experience is not necessarily a requirement for the right, energetic candidate that has some relevant HVAC experience. This is an exciting opportunity for the right candidate to become an important part of an industry leading team and join a very successful, 77 year-old company that provides career advancement potential for its employees.

Candidates must have a proven track record of reliable employment and demonstrate the following attributes:

Knowledge and Skills Required:

  • Strong people & inter-personal skills

  • Well organized & reliable

  • Team-oriented

  • A natural desire to service customers & provide great customer service

  • Ability to lift/carry cartons & capable of other general warehousing duties

  • A valid driver’s license & capable of making product deliveries

  • Someone who “does what they say & when they say it”

Experience and Education:

  • A High School diploma is required; and HVAC industry experience preferred

  • 2+ years of HVAC distribution sales experience

  • Warehouse & Inside Sales Counter experience preferred but not mandatory for the right individual

Work Environment:

  • Inside sales/Counter sales

  • Customer service

  • Answering phones, taking customer orders & processingwarranties

  • General warehouse & loading/unloading duties