Chesterfield County Computer Analyst in Chesterfield, Virginia
Bachelor's degree in computer science or related field and one year of related experience; or a high school diploma or GED and three years of PC support in a Microsoft Windows/Active Directory environment; or an equivalent combination of training and experience. Advanced-level skill at supporting Microsoft Windows 7 and higher operating systems; advanced-level skill at supporting Microsoft Office Applications; skill at supporting Office 365, a working knowledge of standard networking services such as DHCP, DNS, Active Directory and print servers. Understanding of basic security principles; ability to support users both on-site and remotely; ability to perform hardware upgrades (disk, memory, network, video, etc.); ability to physically move workstations and monitors; ability to adapt to a constantly changing workload with multiple levels of priority; ability to complete assigned projects independently and within a team environment. Strong organizational, time management, and task planning skills. Ability to provide excellent customer service and achieve a high level of customer satisfaction. Excellent human relations skills and verbal/written communication skills are a plus. Experience writing/updating basic and advanced scripts for task automation a plus. Experience with software deployment and remote management tools such as Microsoft System Center Configuration Manager (SCCM) and with virtual desktop infrastructure (VDI) using VMware Horizon View and/or Unidesk is a plus. PLEASE NOTE: Must maintain personal mobile technology as a condition of employment. *Good driving record required. Must not reflect a total accumulation of six or more negative points within the past three years or a major violation within the past four years. Pre-employment drug testing, FBI criminal background check and education/degree verification required. This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent criminal background check.*
Analyze, plan, design, install and maintain PC hardware and software in the county as well as provide technical information and assistance to staff and customers. Lead team to surpassing service and response time standards and serve as technical escalation point and mentor to less experienced analysts. Perform other work as required.
Monday - Friday; 8:30a.m. - 5:00p.m.
Information Systems Technology
Job Title: Computer Analyst
Closing Date/Time: Thu. 06/29/17 5:00 PM Eastern Time
Job Type: Full-Time
Requisition #: 18-00002
Position #: ISTECH0090
Department: Information Systems Technology