Best Buy Smart Home Expert in Charlottesville, Virginia
Smart Home Expert
What does a Smart Home Design Expert do?
The Smart Home Design Expert is responsible for delivering an end-to-end Connected Home Experience across all aspects of the Connected Home ecosystem and Vivint product assortment. This role will achieve sales targets in revenue, margin, and solutions within the Connected Home ecosystem and Vivint Smart Home Security product offerings. The Smart Home Design Expert must be able to build quality relationships with retail consumers, while providing them with relevant and memorable product demonstrations. The Smart Home Design Expert is Vivint and Best Buy certified in taking complex technology and making it simple for clients to understand and see unique value.
Job responsibilities include:
Engage customers using selling skills, to complete sales, drive profitable growth and achieve their Smart Home Security/individual goals with a focus on providing sales support in the department.
Use innovative customer engagement and creative sales techniques to increase sales of Smart Home products and drive sales of the Vivint Smart Home Security system.
Able to take complex technology and experiences and make it simple for customers and other employees.
Field questions about product features and explains benefits to consumers to engage and excite them by showing how the right products can enrich their lives.
Maintain a high level of product knowledge within new technology, connected devices, security and across the Smart Home ecosystem.
Support Smart Home sales readiness to service customers throughout the day; primarily ensuring Vivint zone display maintenance and verifying in-store product assortment/pricing.
Act as trusted subject matter expert, brand advocate, and product champion for Vivint product assortment.
Coach store employees to elevate knowledge of offerings and improve confidence in selling Vivint Smart Home Security solutions to customers.
Direct interaction and constant feedback on new and existing product, and customer engagement through calls and in person with Vivint partner and market teams.
Provide weekly insights and experiences, performance of the Vivint Smart Home Security, promotions, and sales best practices.
Interact with other Smart Home Design Experts across the U.S. on best practices.
What are the Professional Requirements of a Smart Home Design Expert?
3 months of sales, customer service or retail experience
6 months of experience using and learning about electronics
1 year of sales experience
1 year of experience working with consumer electronics products and/or services
Address Line 1:
1615 EMMET ST N
Best Buy Company and its Family of Brands
Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.
Additional Job Information:
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While you're busy delivering on our belief of making technology work for our customers, we're working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.
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