CyberCore Technologies Field Technician 6 in Chantilly, Virginia
Field Technician 6
ALL CANDIDATES MUST HAVE AN ACTIVE TS/SCI WITH A POLYGRAPH CLEARANCE!
The position resides in Chantilly VA. with up to 75% International Travel.
Duties and RESPONSIBILITIES:
Responsible for the global installation of customer designed multi-service telecommunications transport system.
Provide global support for customer required Operations and Maintenance (O&M) activities; i.e. circuit restorations, circuit activations, circuit troubleshooting, infrastructure repair; system relocations, etc.
Responsible for the installation, termination, and testing of cable connections between the various on-site customers and the Transport system during an installation or O&M project. These connections consist of both fiber and copper cables.
Responsible for the installation of conduit, ladder racks, demarcation boxes, power runs, breaker panels, breakers, and any other infrastructure needs to support a Transport system installation or O&M project.
Responsible for interpreting and utilizing Transport system inter-connect (IC) drawings or wiring schematics to ensure that the Transport system is cabled correctly for customer access, network management, and aggregated transport of data during a Transport system or O&M project.
Responsible for relocating all existing customers during a Transport system or O&M project onto the new Transport system with minimal customer interference and downtime; this includes assisting in the planning for customer transition times, customer readiness determination, and customer technical support.
Responsible for providing effective communication of all activities, issues, concerns, and needs on a daily and weekly basis during a Transport system installation or O&M project. Ensuring that all project documentation is filled out completely, grammatically correct, factual, and delivered in a timely fashion. Further, the technician is responsible for communicating the details of any Transport system installation or O&M activity to on-site customer prior to commencement of activities, as well as briefing the customers when the project is complete.
Provide training to on-site customers related to the physical interconnection from the customer access points to the Transport system and a higher-level explanation on data flow through the system.
Responsible for providing photographs that verify the quality of the work performed during a Transport system or O&M project.
Provide a professional image of the organization and our customer to all the global, on-site customers that are supported during a Transport system or O&M project.
Responsible for meeting the team's quality objectives through understanding and utilization of all team ISO 9001 certified processes, work instructions, and forms.
Responsible for maintaining high levels of customer satisfaction on all project assignments; ensuring that our customers have no complaints about the product delivered.
Adhere to all policies such as timekeeping, travel accounting, compliance training, etc.
Responsible for creation and submission of all travel related documents such as Travel Authorizations and Travel Expense Reports.
Required Qualifications:2 years of hardware installation experience The client would like to see someone with a high school diploma or equivalent, and 2 years of related experience. Technical training equivalent to an associate's degree preferred.
EDUCATION & EXPERIENCE:Typically requires high school diploma or equivalent, and five to six years of related experience.
PHYSICAL DEMANDS:PHYSICAL DEMANDSmay vary depending on the work location. Ability to stand; walk; stoop, bend, kneel, crouch, or crawl. Must be able to communicate with individuals by telephone, email and face to face. Must frequently lift and/or move up to 70 pounds. May need to meet manufacturers weight requirements for all equipment used. Required to sit at times; use hands to finger, handle, or feel, reach with hands and arms and climb or balance. Travel of up to 75% is required.