First Community Bank Credit Card Assistant in Bluefield, Virginia

Credit Card Assistant

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  • 17-Jul-2017 to 31-Jul-2017 (EST)

  • Credit Card (Corporate Center-Bluefield VA

  • Bluefield, VA, USA

  • Hourly

  • Full Time

    Medical, Dental, Life, Vacation, Sick, 401k, etc

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At First Community Bank, we are committed to making our community the places where we live and work a better place each day. With a true focus on "community banking," employees find that they can make an impact through company-sponsored programs such as paid volunteer time, matching gifts for charitable contributions and team participation in charitable events. Through a comprehensive wellness program, employees and their families challenge themselves to healthier lifestyles and receive the necessary motivation and tools. With over 45 locations in four states, First Community Bank offers competitive benefits and the personal service you would expect from a company that knows your community. We welcome all applicants and look forward to new colleagues joining our community!

DUTIES: The Credit Card Assistant is responsible for processing credit card applications, assisting with resolving customer complaints or questions in a timely manner, and proactively contacting customers by phone or identifying financial needs and strengthening customer relationships. Other responsibilities include servicing various types of consumer transactions, maintaining all necessary documentation and information for applicants, monitoring credit card reports, maintaining credit card filing system, servicing delinquent accounts as required, and providing administrative support as needed.

QUALIFICATIONS:

  1. One year branch banking experience with strong knowledge of branch operations. 2. Knowledgeable in bank products and services. 3. Demonstrated proficiency using Microsoft Office including Word, Excel and PowerPoint. 4. Must have ability to manage and organize multiple priorities. 5. Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy. 6. Some analytical ability is required in order to gather and summarize data for reports, find solutions to various problems and ability to prioritize work. 7. Work requires continual attention to detail. 8. Ability to maintain composure under pressure. 9. Ability to carry 5 lbs 10. 10. Must have high school diploma or equivalent. 11. Ability to sit in front of a computer for extended periods of time.