Kelly Services Dispatch Coordinator in Ashburn, Virginia
This position is responsible for coordinating service branch resources to meet customer and business requirements. The selected candidate must possess proficiency in dispatching, booking jobs, detailed internal/external customer phone and e-mail communications, sales and labor forecasting, and working with our credit and collections department to establish credit lines for our Customers. We seek an ambitious individual who possesses excellent computer, communication, organization, teamwork, research, problem solving, critical thinking, and customer service skills.
AA/AS Degree, Technical/Business School Certificate or Diploma, Skilled Trades Apprenticeship, or other post high school training (two years duration).
Must have solid computer skills (Excel, SAP, PDF-editing, SalesForce, Outlook) and a minimum of 3 years office experience in addition to the educational requirements.
Experience in a customer relationship management tool (CRM), such as Salesforce.com, is favorable.
Must have excellent written and verbal communication skills.
Must be able to work independently and proactively.
Must be a self-motivated individual who can continuously learn to adapt to changing business needs.
Experience with lean process improvements
Experience in HVAC business
Experience with compliance
Experience with ASTEA and electronic filing systems
Why Kelly ® ?
At Kelly Services ® , we work with the best. Our clients include 95 of the Fortune 100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
AboutKelly Services ®
As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook , LinkedIn and Twitter .
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm